These General Terms and Conditions (hereinafter: General Terms and Conditions) regulate the relations between the company GELD DATA d.o.o., VAT ID: HR27972234767, Selska cesta 90A, Zagreb (hereinafter: the Company) as a service provider and Service User (hereinafter: the User). All relevant regulations of the Republic of Croatia that will be in force on the day of the beginning of the provision of services, ie after that day, shall apply to all mutual relations between the Company and the User that are not specifically regulated by these General Terms and Conditions.
Following the above, before entering into a business relationship with the Company, it is necessary to carefully read these Terms and Conditions and Privacy Policy.
The Company provides its Users with data processing and documentation services related to the Sweepstakes (hereinafter: Services). Users of these Services may be natural persons who have concluded contracts for the organization of the Prize Game, natural persons who submit data and documents of third parties, third parties who submit data and documentation collected in the course of their business activities.
By accepting the Company's offer, regardless of the subsequent delivery of the agreed documentation, the User enters into a contractual relationship with the Company, and confirms that he has fully read, understood and accepted the application and obligation of the General Terms. Use of the Services is possible only and exclusively with the consent to act in accordance with these General Terms and Conditions. Simultaneously with the acceptance of the Company's offer for the provision of Services, the User undertakes to pay the agreed fee to the Company's account and submit the necessary documentation, all in the manner and within the period as determined by the offer. The manner and deadline for providing the Services will be determined by the offer itself. In the event that the User, after receiving a calculation of a potential claim, decides not to take further action to try to collect his claim, and accepts the offer which includes the organization of an initial meeting for legal advice, the Company has no obligation to refund part of the fee. The Company undertakes to refund the fee paid to the User in full if it has not provided the User with services for reasons that lie exclusively with the Company.
The User is solely responsible for the delivery of correct, complete and true documentation on the basis of which the Company organizes the Prize Game. The Company undertakes to provide the Services in accordance with the rules of the profession and with special care. The Company is not liable to any person for any type of damage that may occur directly or indirectly as a result of using the Services.
The Company collects and processes the User's personal data. A detailed overview of the processing and protection of personal data is available in the Terms of Use of the survey and the privacy policy.
In accordance with the Electronic Communications Act (OG 73/08, 90/11, 133/12, 80/13, 71/14, 72/17), the Company is authorized to use the data on the User's email addresses for the purpose of selling products and services, for direct promotion, including sending newsletters and the like.
These general conditions are, in accordance with the Civil Obligations Act (OG 35/05, 41/08, 125/11, 78/15, 29/18) and the Consumer Protection Act (OG 41/14, 110/15, 14/19), published on the websites www.geld.hr and www.SparkPrize.pro and are available in the business premises of the Company.
The Company is authorized to change the General Terms and Conditions at any time and the Users are obliged to get acquainted with all changes to the General Terms and Conditions. Amendments to the General Terms and Conditions enter into force on the day of their publication on the websites www.geld.hr. By using the said website, it is considered that the User has agreed to the amended General Terms and Conditions.
For possible complaints and objections, it is necessary to contact in writing to the e-mail address info@geld.hr or to the address of the Company — Selska cesta 90A, Zagreb. The company will respond to the complaint or objection within 15 days.
The law of the Republic of Croatia applies to these General Terms and Conditions. In the event of any dispute regarding the interpretation, content, application or violation of the General Terms and Conditions, the competent court will be in Zagreb, Croatia.
Personal data protection policy GELD DATA d.o.o. (hereinafter GD).
The personal data protection policy regulates all principles and rules of personal data processing. GD respects your privacy and is committed to protecting your personal information. GD, as controller, processes your data in accordance with the provisions of EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data 46/EC (General Data Protection Regulation), the Act Implementing the General Data Protection Regulation (OG 42/2018) and other relevant regulations applicable in the Republic of Croatia.
In order to exercise the right to protection of personal data in accordance with the General Regulation and the Act on the Implementation of the General Regulation on Data Protection (OG 42/2018), we also ask for your consent to the use of your personal data.
Consent refers to all personal data that GD may collect in certain situations when visiting the company's websites, contacting in the context of business cooperation, interaction with GD as a business user, supplier, business partner and the like. This includes, but is not limited to, personal information collected through surveys, online or offline.
One of the activities of GD is market research and public opinion polling, and in this context we collect and process survey data. What you tell us in one of our surveys will not be related to you personally or passed on to third parties.
In contacting you, we may ask you to share your personal information with us for the following purposes:
When doing business with GD as a business client, we will ask you to share your personal information with us for the following purposes:
In general, we process your personal data only for the purposes for which we have informed you.
GD processes data:
Legal — only if the processing is allowed by law and within the limits prescribed by law.
Fair — respecting the specifics of the relationship with you, applying all measures to protect personal data, making it easier for you to exercise your rights.
Transparent — by providing all information in a clear and easily accessible manner within the limits prescribed by the General Data Protection Regulation.
With purpose limitation — processing personal data for the purposes for which they were collected, and for other purposes taking into account (a) any connection between the purposes of personal data collection and the purposes of the intended continuation of processing; (b) the context in which the personal data was collected, in particular as regards our relationship with you; (c) the nature of the personal data, in particular whether special categories of personal data are processed in accordance with Article 9 of the Regulation or personal data relating to criminal convictions and criminal offenses in accordance with Article 10 of the Regulation; (d) the possible consequences of the intended continuation of processing for the respondents; and (e) the existence of appropriate safeguards.
With storage limitation — keeping the data in a form that allows the identification of the individual only as long as necessary for the purposes for which personal data are processed, and longer only if allowed by the Regulation.
With a reduction in the amount of data — we make sure that the data we process is appropriate, relevant and limited to what is necessary.
Taking care of accuracy — we take care of the accuracy and up-to-dateness of the data and delete incorrect data in accordance with the requirements of the Regulation.
Paying attention to integrity and confidentiality — technical and organizational measures take care of the appropriate security of personal data depending on their risk, including protection against unauthorized or illegal processing and against accidental loss, destruction or damage by applying appropriate technical or organizational measures.
Legality: Legality, ie legal bases of data processing can be: concluding or fulfilling a contractual obligation in which you are a party to our legitimate interest to the extent that it is more important than the interest of the respondents not to process data or your consent, another legal basis in accordance with the Regulation.
When interacting with GD via email, the web or social networks (e.g. if you indicate that you like GD on Facebook), we may request or receive certain information such as: Name, Email Address, Phone Number, IP Address, Cookie ID, Internet Browser, Operating System, Model and Type of Device You Access.
When you communicate with GD as a business client, we may collect the following information: Name, Email address, Telephone number, Business address, Name and address of the company you work for [personal details that may be relevant to the business relationship, e.g. your professional experience, etc.], IP address, Internet browser, Operating system, Model and type of device you accessed.
You can share personal information with GD through (not limited to): Communication with GD (may be related to the service or through a request for quotation you have sent us); Communication with one of the employees of GD by e-mail, telephone or in writing or orally; Ordering service; Request to receive messages on a mobile phone / device; Voluntary participation in surveys; Participation in social media activities related to the promotion of GD (e.g. by selecting "like" or "share" options); Cookies placed on your computer or mobile device when you visit our website.
When you communicate with GD as a business client / user, supplier or business partner, data collection is also done through: Concluding cooperation agreements; Provision of services by GD; Communication with GD; When accessing the business premises of GD; Voluntary participation in surveys.
If you do not want GD to use your personal data, you can let us know at any time at the e-mail address: info@geld.hr or dpo@geld.hr.
Sharing personal information with others: We will not share your personal information with other suppliers of products or services, business partners and other third parties. If we are required by law to obtain your consent or for any other reason believe that your consent is required in certain circumstances, we will request it before sharing your personal information.
After you provide us with your personal data, it is possible to update, change or request their deletion in writing via the e-mail address: info@geld.hr. You can ask other privacy questions or make your privacy complaints through the same address. You can revoke your consent at any time and via our website: www.geld.hr in the appropriate form. The revocation of consent does not affect the lawfulness of the processing of personal data which, on the basis of consent, has been carried out until the moment of revocation of consent.
At your request, we will inform you whether personal data about you is being processed and what that data is. If all legal requirements are met, you have the right to correct, delete or restrict the processing of personal data. You can withdraw all statements of consent you have given (in case the collection and processing is based on consent) and you can object to the processing of data only for the purpose for which they were collected / processed. You also have the right to receive the information you have made available to us in a structured, up-to-date and machine-readable format; and you may request the transfer of this information to you or third parties. We are obliged to respond to your request within one month from the date of receipt of your request, unless a longer period of time is requested for the same, in which case the same period may not exceed 2 months. You also have the right to file a complaint to the competent supervisory authority — in Croatia it is the Agency for Personal Data Protection (more on this at www.azop.hr), if you suspect a violation in the process of processing your personal data.
All rights are subject to proportionate restrictions in accordance with the Regulation.
Consent — You may be asked to give your consent for the collection of data and their use, in cases where consent is required by law.
Right to delete — You can request the deletion of all your personal data or only part of the data for which you have previously given your consent to use.
Data portability — You have the ability to transfer your personal data from one electronic processing system to another without interfering with the data controller.
Revocation of consent — It is your right to give up your consent in whole or in part, without consequences and explanations, and to request the termination of the processing of your personal data. You can file a revocation in 3 (three) ways: in writing by mail to the address GELD DATA d.o.o., Savska ulica 90A, 10000 Zagreb; by e-mail to: info@geld.hr; or via our website geld.hr on the corresponding form.
For the vast majority of our research, personal data is anonymized / pseudoanonymized immediately after collection, which means that data that can in any way establish a link between the survey data and you personally is deleted from your answers. If we process data on the basis of your consent, we retain the data until you withdraw your consent and in accordance with ESOMAR's instructions. GD keeps certain data permanently with regard to legal obligations arising from employment or on the basis of the Labor Act. Personal data that is no longer needed is either irreversibly anonymized / pseudoanonymized or destroyed in a secure manner. Data from the video surveillance system are regularly deleted and kept for a maximum of 6 months, except in cases when they are necessary for conducting proceedings before the competent authorities.
Technical and integrated data protection — GD protects your data, taking into account the latest developments, implementation costs and the nature, scope, context and purposes of processing, as well as risks of different levels of probability and seriousness for data rights and freedoms. At the time of determining the means of processing and at the time of processing, GD implements appropriate technical and organizational measures to enable the effective application of the principles of data protection. GD shall also implement appropriate technical and organizational measures to ensure that only personal data necessary for each specific processing purpose are processed in an integrated manner. We apply this measure to the amount of personal data collected, the scope of their processing, the storage period and their availability.
Records of processing activities — GD as controller shall keep records of processing activities containing: Name and contact details of the controller, if applicable, of the joint controller and the data protection officer; processing purposes; description of categories of respondents and categories of personal data; categories of recipients to whom personal data have been or will be disclosed, including recipients in third countries or international organizations; where applicable, transfers of personal data to a third country or international organization, including the identification of that third country or international organization and, in the case of transfers referred to in the second subparagraph of Article 49 (1), documentation of appropriate safeguards; if possible, deadlines for deleting different categories of data; if possible, a general description of the technical and organizational security measures.
Dealing with personal data breaches — GD ensures that in the event of a personal data breach without undue delay and, if feasible, no later than 72 hours after learning of the breach, it reports to the Personal Data Protection Agency in accordance with the Regulation, unless breach of personal data cause a risk to the rights and freedoms of individuals. Where required by the Regulation, GD shall, without undue delay, also inform respondents of personal data breaches.
Data protection impact assessment — GD does not conduct data processing that is likely to pose a high risk to the rights and freedoms of respondents. However, if a particular processing meets the high-risk requirements, the GD will, before processing, carry out an assessment of the impact of the envisaged processing operations on the protection of personal data in accordance with the requirements of the Regulation.
On GD's website, you can find links to other websites with useful information. Such websites may operate independently of the GD and may have their own privacy notices, statements or policies.
We strongly encourage you to review them to find out how your personal information may be processed in relation to those websites, as we are not responsible for the content of websites not owned or operated by GD, nor for their use or privacy practices.
Please note that we accept and take seriously our responsibility to protect the personal information you entrust to us from loss, misuse or unauthorized access. Please read this document carefully to be aware of the terms and conditions of consent to the use of your personal data by GELD DATA d.o.o., as the Head of the personal data collection.
To improve your user experience when browsing the site and to ensure it works properly, this site stores a small amount of information on your computer in the form of cookies. By using the geld.hr website and projects, you agree to their use. If you choose to block cookies, you will still be able to browse the site, but some of its functionality will not be available to you.
Cookies are small text files composed of a string of characters stored on your computer by websites you have visited. Cookies allow the site to display information tailored to your needs. They usually save your session token and website settings. After visiting the same website again, the browser sends back the cookies associated with it.
Cookies also allow us to track traffic and traffic to our websites (using Google Analytics and similar tools). All information collected by cookies in this way is aggregated, anonymized, and not shared with any other entities. All this information can only be saved if you allow it — websites cannot access information that you did not give them, and cannot access other files on your computer.
Cookie settings are configured in your web browser. Detailed instructions on how to turn them off in different browsers can be found at the link: How to turn off cookies.
You can read more about cookies at: HTTP Cookies, and more about the law governing their use at the European Union level at the link: EU Cookie Law. The links provided are in English.
See our dedicated Cookie Policy page for full details.
Information security is one of the most important factors affecting the quality and transparency in advertising, optimization, and marketing. By implementing information security management systems, we aim to ensure the integrity and confidentiality of all information in our possession and the smooth running of all processes.
In order to meet the needs and expectations of stakeholders, we have defined the following principles of our information security policy:
Focus on the needs of the users of our services and the satisfaction of our business partners — the speed and quality of realized deliveries of products and services are the most important values according to which GELDA DATA d.o.o. measures and determines its overall performance.
Vision: To become a regional leader in providing digital marketing services using and developing your own applications and tools.
Mission: Education and certification of all employees, and monitoring and implementation of new trends in active and future campaigns in order to provide quality and profitable services.
In order to achieve, maintain and strengthen these values, we are constantly committed to: